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The Hospital on the Hill

A mean-spirited VA medical center director has patient care playing distant second to the bottom line

Comments (0) By Wyatt Olson Thursday, Sep 9 2004
...continued from page 5
Mark Poutenis
Mark Poutenis

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An IG's Office report found that management problems had existed under Roswell but that they had not been reported. Pledger says that no one should be surprised that mismanagement comes from the top down. "It's a perpetual thing," she offers. "They choose the people who think like them. Even when you remove this person, you're promoting someone who's been groomed to be just like him. You're perpetuating the same kind of thinking."

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