Best Service at a Lunch Counter - 2005
Someone forgot to tell the guys who serve sandwiches, salads, and smoothies at this bustling downtown Fort Lauderdale lunch spot that they have every right to behave as über-efficient Soup Nazis -- Get 'em in! Push 'em out! Instead, just for walking in the door here, you're likely to be handed a paper cup of freshly blended strawberry juice. Sandwiches (e.g., salmon salad, turkey breast, grilled chicken, natural peanut butter) are fresh, quick, painless, $4 to $6. The orders are accurate, the smoothies ($3.50) whirled while you wait. Cashiers say thanks. Upon asking for a takeout telephone number, a customer received not only an employee's cell phone but a chocolate-chip cookie. ("Best cookie you'll ever eat," it was said.) The capper came when an employee took time to rebound a customer's errant, wadded-napkin jump shot into a trash can. "Try again," he said, and when the second shot missed even worse than the first, he scooped it up and threw it away. No need to pad the stats, nor belabor the misses.