Sick of Suffering Through Long DMV Lines? Here's Hoping 'Pit Bosses' Are the Solution
Zoom Zoom via Flickr.com
Finally, a bit of justice for all those times you've stood in line at the DMV wondering why employee breaks occur simultaneously; why lunch hours last longer than 60 minutes; and why no single employee can assist more than two ticket-holders back to back.
launched its "customer service initiative" in Miami-Dade County last year.
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