Imagine walking into a hardware store, asking a clerk to point you in the direction of the hammers, and having him say something like, "Well, I'm not really into hammers. Can I show you something in a wrench?" Or fancy, when shopping for a car, a sales associate who confesses he's never driven one also tells you the Kia gives a luxury ride. Or worse, perhaps, sitting in a salon and watching your stylist wield his scissors in a manner that suggests he's never cut anyone's hair before but is certainly not... More >>>