Gloria Martinez called in sick this past July 12. A blood clot in her leg hurt so badly that, for the second week in a row, she couldn't get out of bed. The 45-year-old Dominican mother of two feared that her health would force her to quit her weekend job at Jackson Memorial Hospital and to drop out of school. For seven years, she had been a kind, sweet, competent voice on the other end of the line when people called the hospital's poison control hotline. During the week, she studied for a master's degree in mental health counseling at Nova Southeastern University. "I am a very busy... More >>>