Broward News

Pompano Cash4Gold Employee: Twiddles Hair While Your Rolex Burns

Hard up for dough? You might not want to be in too big a rush to send off your Rolex, your class ring, your MC Hammer-inspired gold pants, or that solid-gold golf club. Chances are that unlike Ed McMahon, you're going to be disappointed with the $11 check you get back from Cash4Gold. At least according to one disgruntled employee. The Pompano Beach-based Cash4Gold is suing consumerist.com for posting the "confessions" of the ex-employee on their website, according to today's Florida Trend. Although the company claims the employee is just mad that she got fired, you couldn't make this shit up.

We issue low checks just to have you call us back if you are smart enough to realize that you just got scammed. For the smart ones we are paid to offer u a bonus up to 3x the original amount of your check and you accept. For ex: Sally Smith receives a check for $27.86 for a Rolex watch (which we don't issue value for), a class ring, a ring with diamond chips, a pair of earrings with emeralds, as well as a few sterling silver pieces, and maybe a few items that were really of no value. Now Sally Smith calls the cust srvc dept, where she speaks to a rep who seems so concerned and will see if she can do better with the amount by speaking to a "SUPERVISOR". We then place the caller on Mute, and speak to our neighbors or doodle on a sheet, or twiddle with our hair for about 45 seconds, while we are supposedly speaking to our supervisor about Ms. Smith's complaint. We then come back with an offer to "BUMP UP YOUR MELT DATE or any other lies the cust srvc reps can think of, and offer you a total amount of $53.20 which is a little under double the amount of your original check; in which case if you accept, the cust srvc rep makes a 15.00 bonus off of your transaction. If the customer service rep offers you under triple the amount of your orig check, he/she makes 10.oo in bonuses.

The employee goes on to say you'd be better off taking your heirlooms to the local pawn shop.

Cash4Gold also offered one blogger $3,000 to take down a negative post about his experience with the company.

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Gail Shepherd
Contact: Gail Shepherd